Focus Talk – Simplicity in a phone company
Focus Talk is part of a group of telecommunications companies that have been in business for over 10 years. Focus is a full service telephone company that looks after the phone, mobile and internet needs of business, corporate and government departments & Residences across Australia. Over the years Focus has grown into a company that bills millions of minutes of calls a month.

Save your time - Do you have the time to wait on hold for your exsiting service provider?
Focus Talk are a small business where personnal service is held in high regard, you will NOT sit on hold for 5, 10 or even 20 minutes waiting for us to take your call. You will either get us on the phone straight away or leave us a message that we will respond to quickly and efficiently.

All your telephone products and services under 1 roof
Focus supply local and long distance phone calls, mobile calls and handsets along with every internet and data product. Focus only services both business, government markets, and theresidential market and households.

One bill – one point of contact!
These services and products are supplied and serviced by Focus and come on one convenient Focus bill. Focus can become your single point of contact for all your communications needs including line orders and faults!

What makes Focus Different?
We have become known amongst our customers and within the industry as the phone company that makes things simple! This may sound laughable but it is true. Our customers have moved to us and stayed as we have worked tirelessly to provide industry leading service, savings and custom solutions
.
How do we make things simple?

• Single bill – All your fixed, mobile, call conferencing and internet on one easy to read invoice.
• One number for all your enquiries – One call for advice and service on any matter.
• Full Service – line faults and line rental, as well as your calls are looked after by Arrow. No need to talk to another company regarding any problems as the buck stops with us!
• Control the networks we use - Faults and orders are completed quickly- we actually offer a written Service Level Agreement that specifies our turn around times!

Why are we trusted?

• Operating for over 6 years – We have seen so many companies come and go, Focus remains privately owned and is one of the few profitable telephone companies in the Ballarat area.
• Accountable - All relevant information is  backed up in writing.

How do we save money?
A common question is "How can Focus sustainably save businesses money if they are simply reselling other companies networks?" The answer is that there over 100 registered networks already in Australia, many of which are greatly underutalised. Focus is able to use the best of these to deliver high quality calls via our huge buying power.

Easy to Change – No Contracts
Transferring your services to FOCUS TALK  is as easy as completing an application form and there are no contracts for phone or mobile calls!

Networks – We control the networks we use
Focus is your one point of contact for all your line connections and faults. Arrow can even be called in to work on your PABX machine or internal cabling!